Kafin-Hausa local government of Jigawa state is one of the largest, widest and most populated local government areas even in old Kano state. It has two districts and the state university ‘Sule Lamido University’ and School of Remedial Studies are all situated in Kafin-Hausa but the town has been without MTN network for almost two months now due to electrical fault that occurred in their office. What surprises us is, after normal complaints and follow-ups by customers and other relevant agencies to MTN in order to fix or restore the network, nothing has been heard or done in this regard talk less of apologizing to hundreds of thousands customers.
For me, MTN should not only limit their commitment to major cities but they must work hard to restore, stabilize, improve and extend their network services across the country. We have been having problems with their services for some time now.
The benefits of communication are so numerous that telecommunication companies would appreciate the massive loss resulting from their epileptic services and of course inconveniences it may cause their subscribers especially in Kafin-Hausa. Here, almost everything is on standstill.
Telecommunication enables people around the world to connect with each other, and access information instantly, even when operating from remote areas.
Being one of the leading GSM service providers in the country, MTN’s absence almost stretching two months now in Kafin-Hausa in Jigawa state is disturbing and disrupting. Given the important role communication plays in bringing people in far flung place together, MTN should do everything possible to reverse the situation.
Adamu Muhammed Usman, Kafin-Hausa, Jigawa State, [email protected]
